This policy explains how SpinEmpire collects, processes, and retains personal data for accounts registered in Australia. A licensed gambling platform cannot operate with anonymous accounts — data collection is legally mandated, not optional.
Five categories of data are collected over the account lifecycle:
No data is collected outside these categories for standard account operation.
Processing is carried out on four bases. Contract: account operation, game access, bonus administration, and payment execution — the services the account was created for. Legal obligation: age verification, KYC, and anti-money-laundering monitoring as required under the Curaçao eGaming licence. Legitimate interest: fraud prevention and platform security. Consent: marketing communications only — consent can be withdrawn at any time without affecting account standing.
Essential cookies maintain login sessions and cashier function — the platform requires them to operate. Analytical cookies measure usage patterns and can be managed through browser settings without affecting gameplay.
Personal data is shared only in these defined circumstances:
SpinEmpire does not sell personal data to third parties.
Active accounts retain data for service delivery. Following account closure, data is retained for the minimum period required by the operator's licensing obligations and applicable anti-money-laundering regulations. Once that period expires, data is deleted or anonymised.
Players may exercise the following rights regarding data held on their account:
Requests are handled within one calendar month. To submit: contact [email protected] from your registered account email. Live chat can confirm receipt and clarify the process.
All data transmitted between player devices and SpinEmpire servers is protected by SSL encryption. Access to stored personal data is restricted by role-based controls; KYC documents are held separately from operational account records. Credential security on the player side — using a unique, strong password — closes the most common account vulnerability.